Anaheim, CA
Full time | 1 position open

Account Manager

Rentex Audio Visual & Computer Rentals is seeking a highly motivated, sales-driven Account Manager responsible for selling our products and services coast-to-coast. This is an inside sales position available at our Anaheim branch office. The selected candidate will be required to develop relationships with existing clients, cold call prospective clients, respond to inbound leads, and creatively generate new leads nationwide. This position reports directly to the Directors of Sales.

What You Will Do

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  • Work with customers to resolve issues involving changes to orders, pricing, and returns to ensure customer satisfaction while keeping the interests of Rentex in mind:
    • Utilize available tools to establish and grow strong relationships with key decision makers
    • Meet or exceed monthly and quarterly sales quota objectives
    • Meet or exceed prospecting objectives
    • Apply strategic thinking to customer relationship development
  • Provide excellent customer service to external and internal clients
  • Maintain clear and concise communication with customers and co-workers in a high-pressure environment
    • React to constantly changing circumstances and professionally handle customer objections with the best interest of Rentex in mind
  • Escalate unresolved issues to the appropriate internal contacts
  • Build and maintain rapport with Operations and Logistics coworkers across the company
  • Consistently improve knowledge of Rentex rental inventory through self-study, monthly team presentations, and quarterly training sessions
  • Remain current with trends and initiatives within the audio visual & computer rental industry
  • Maintain a safe, organized, and clean work environment to ensure safety and compliance
  • Comply with company policies and procedures
  • Perform other related duties as assigned by the Director of Sales

Attributes & Abilities

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General:

  • Able to reprioritize tasks and manage all customer expectations to meet deadlines
  • Able to effectively manage a high volume of incoming calls and emails with professionalism
  • Have a highly motivated and energetic personality with the ability to adapt and learn quickly
  • Has an informed point of view and can take decisive action when necessary
    • Be able to work as part of a team, and have the desire to be part of a growing company
  • Strong written and verbal communication skills
  • Extensive knowledge of Microsoft Word & Microsoft Excel
  • Advanced understanding of Rentex’s inventory platform to solve the highest-level problems

AV Knowledge:

  • Possesses 5+ years of AV experience in the live event environment
  • A strong knowledge of audio, video, lighting, and computer equipment and specifications
  • Well-versed in standard live event production practices and standards

Sales:

  • Have more than 2 years of experience generating new customer leads and maintaining existing customer relationships
  • Is personable with an ability to elicit trust and enthusiasm from potential and existing clients

Work Environment

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This job operates in a warehouse and office environment.

Physical Demands

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While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, talk, or hear. The employee must occasionally lift or move objects up to 50 pounds.

Position Type & Hours of Work

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This is a full-­time position. Days and hours of work are subject to change and may rotate. Needs of the business may dictate long hours and weekend work during high-demand periods.

Education and Experience

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  • 4-year college degree
  • 5­ to 10 years’ experience in audio/visual, event production or a related field

Other Duties

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This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. May be asked to assist in the warehouse on prepping large orders.

Account Manager
  • What You Will Do
  • briefcase icon
    Attributes & Abilities:
  • warehouse icon
    Work Environment
  • bicep icon
    Physical Demands
  • calendar icon
    Position Type & Hours of Work
  • diploma icon
    Education and Experience
  • three dots icon
    Other Duties
Apply For the Role Apply

What We Offer

Strong Pay & Benefits

Enjoy medical, dental, vision, 401(k), paid time off, and more — a complete package designed to support you inside and outside work.

Career Growth

From training and certifications to hands-on learning, we provide plenty of opportunities to grow your skills and advance your career.

Cutting-Edge Gear

Work with the latest AV and production technology every day, gaining real-world experience with industry-leading equipment and tools.

Supportive Culture

Be part of a professional, collaborative team that values your contributions and gives you the support to thrive long-term.

Apply for a Job at Rentex:

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Fill out the Online Application Form

Apply for the role by filling out our online job application. Takes about 5 minutes.

Apply Here