Your AV Support Hub

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24/7 support for urgent questions (800) 574-1702

Local Support

Contact any of our locations during regular business hours: 8:30 AM – 6:00 PM, seven days a week. For immediate technical support call our 24/7 number at 800-574-1702.

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Rentex FAQs

How quickly can Rentex deliver equipment to my event location?

Rentex offers same-day, next-day, and scheduled delivery options from 13 strategically located warehouses across the U.S. Our logistics team operates 24/7 to ensure your gear arrives on time.

What types of AV gear does Rentex carry?

We stock professional-grade audio, video, lighting, and computer equipment from top brands like Panasonic, Barco, Analog Way, Yamaha, and more. Our inventory includes LED walls, projectors, cameras, monitors, switchers, mixers, microphones, and accessories, all of which are tested and show-ready.

What if Rentex doesn’t have the exact product I need?

If a specific model isn’t available, we’ll recommend a comparable or upgraded substitution that meets your technical requirements. Our product experts work directly with you to ensure performance, compatibility, and quality are never compromised.

Can I rent equipment for short-term events or multi-week projects?

Yes. Rentex supports everything from one-day shows to long-term installations. Our flexible rental terms make it easy to scale up or down depending on your event schedule.

Does Rentex compete with production companies or hotel AV teams?

No, Rentex is a rental partner only. We do not produce events or compete with your business. Our role is to supply high-quality gear and dependable support so you can focus on delivering a flawless show.

How does Rentex ensure equipment quality and reliability?

Every piece of equipment goes through a rigorous multi-point quality control process before and after each rental. Our in-house technicians inspect, clean, and test every component to meet manufacturer specifications.

What if I need support during my show?

We provide 24/7 technical and logistics support. Whether you need troubleshooting assistance, a replacement unit, or late-night delivery, our expert team is always available by phone or email.

Can Rentex cross-ship or coordinate gear between markets?

Yes. Our coast-to-coast network allows fast transfers between locations, so even if your gear is in another city, we can coordinate shipments efficiently to meet your event timeline.

How do I get a quote or place an order?

You can request a quote directly at rentex.com, contact your account manager, or call any of our warehouse locations. Quotes are typically turned around the same day.

Do you offer custom prep, labeling, or special configurations?

Yes. We can pre-configure gear, label cases by room or session, and provide custom cable kits or packaging based on your show requirements. Just remember to give your account manager the relevant information during the quoting process.

What happens if something goes wrong during the rental?

Our priority is to keep your show running. We’ll troubleshoot immediately and, if needed, ship replacement gear from the nearest warehouse. Rentex’s 24/7 team is your safety net before, during, and after every event.

Can Rentex help with technical training or product setup?

Yes. We can provide documentation, setup guides, and access to manufacturer training resources. For complex systems, our product specialists can walk your team through configurations to ensure smooth operation.

Renting AV Equipment from Rentex is Easy and Convenient

Call us any time at (800) 574-1702 to ask questions about our inventory or receive a quote. Our experienced sales representatives are happy to provide you with detailed information about the equipment that we carry and help you design a rental package that meets your exact requirements. Know what you need already? Just use our website to build your rental package and get an instant quote online. It’s that easy!
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24/7 support for urgent questions (800) 574-1702