Cookie Privacy Policy
Last updated: 2025-09-11
This Cookie Policy explains how Rentex, Inc. (“Rentex,” “we,” “our,” or “us”) uses cookies and similar technologies when you visit our website www.rentex.com. It also describes your choices regarding these technologies in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
What Are Cookies?
Cookies are small text files placed on your device when you visit our site. They help us make the website function properly, provide a secure experience, remember your preferences, and improve our services.
Cookies can be:
- First-party cookies (set by Rentex directly), or
- Third-party cookies (set by external providers such as Google or Okta).
Types of Cookies We Use
We use the following categories of cookies:
a) Strictly Necessary Cookies
These cookies are essential for the functioning of our website and cannot be disabled. They are used for security, load balancing, and remembering cookie preferences.
| Cookie | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| AWSALBCORS | Amazon Web Services | Load balancing to ensure reliable performance | Session | 1st party |
| trustedsite_tm_float_seen | TrustedSite | Security/trust badge functionality | Session | 3rd party |
b) Analytics & Performance Cookies
These cookies help us understand how visitors use our website (e.g., page views, traffic sources). They are not essential and are only set with your consent.
| Cookie | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguish users for analytics | 2 years | 3rd party |
| _gid | Google Analytics | Track user journeys within a day | 24 hours | 3rd party |
| _gat | Google Analytics | Throttle request rates to servers | 1 minute | 3rd party |
c) Functional / Additional Cookies
These cookies enhance your experience by supporting login, authentication, and other additional features.
| Cookie | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| oktgid | Okta | Identity and authentication management | Session | 1st party |
| oktsid | Okta | Secure session handling for logins | Session | 1st party |
Your Cookie Choices
When you first visit our website, you are presented with a cookie banner where you can:
- Accept All cookies
- Reject All non-essential cookies
- Customize settings by category
You can withdraw or change your consent at any time by clicking the “Gear Icon” on the bottom left of our website.
Strictly necessary cookies cannot be disabled because they are required for core functionality.
International Data Transfers
Some of our service providers (e.g., Google, Okta, TrustedSite) may transfer your personal data outside the European Economic Area (EEA), including to the United States. Where this occurs, we rely on Standard Contractual Clauses (SCCs) or other legally recognized safeguards to ensure your data is protected.
Managing Cookies in Your Browser
Most web browsers allow you to control cookies through their settings. You can configure your browser to:
- Block all cookies
- Delete cookies when closing the browser
- Notify you when a cookie is set
Please note that disabling certain cookies may impact website functionality.
Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Cookie Policy or how we use cookies, you can contact us at:
Rentex, Inc.
Mailing address: 110 Shawmut Road Unit 8 Canton, MA 02021
Phone: (800) 574-1702
110 Shawmut Road Unit 8 Canton
Boston, MA, 02021
USA
Contact Email: privacy@rentex.com.
