The Rentex Quality Control Process
The Rentex Quality Control process is at the heart of our commitment to superior customer service. By ensuring that our audio visual and computer rental equipment meets the strictest quality guidelines, we provide our clients with a trouble-free rental experience. From projectors and lenses to video and audio equipment, our quality management team has developed a proprietary inspection process that guarantees all our equipment is maintained to the highest standard.
Our Quality Control Teams Are Best in the Business
We’re experts in providing audio visual and computer rental excellence. For over 30 years our in-house quality management teams have been maintaining the highest professional standard for each piece of our extensive industry. Before and after each rental, our QC technicians abide by the same strict quality control process to assess every piece of equipment. Each piece is carefully inspected and tested to ensure that it is working flawlessly every time it is returned to one of our warehouses. As a result, our equipment is always ready to ship and operate.
The Rentex Quality Control Process
After every rental, all equipment is returned to one of our nationwide warehouses. It is then carefully examined and tested so that when another order is placed, it can be shipped out immediately. White glove treatment is a standard throughout the meticulous inspection process, allowing customers to receive top-notch, smudge free, gear. This rigorous dedication to industry-leading quality enables us to deliver you show-quality equipment and accessories with a zero-defect tolerance.
Our technicians utilize electronic test equipment to ensure everything is up to factory standards. Once testing is complete, they make sure all required accessories and hardware are included in the rental kit/functioning properly and are in good working order. They also review and upgrade software running on equipment as necessary.
Rentex Sets Nationwide QC Standards
We understand when you need a rental, it’s critical to receive equipment you can trust. We’ve standardized our QC process across the nation, so no matter if your equipment is coming from the East Coast or West Coast, you can be guaranteed the same meticulous quality assurance testing. Each warehouse follows the same stringent guidelines to inspect all audio visual equipment by setting it up, operating it, and performing preventive maintenance. Alternatively, any equipment that’s not in good cosmetic condition is immediately pulled from rental inventory, so our customers can rest assured they’re receiving the best products possible.
24/7/365 Technical Support
We have been in business for over 30 years and have made lasting relationships with all of our clients because we put them first. Our customer service is unmatched, offering 24/7/365 sales and technical support for the duration of all of rentals. Our team of trained account managers and technicians are standing by so there is never a loss of valuable operating time. They can answer your product-specific questions, let you know which solutions will work well together and make recommendations for any accessories that could further enhance your capabilities. Our technicians will walk you through any issues over the phone or come on-site to swap out any piece of equipment that isn’t operating to your standards. If you are looking for a truly convenient production or audio visual rental experience, no one beats Rentex.
High-End Solutions at Competitive
At Rentex, we strive to provide our customers with the best service, highest quality equipment produced by leading manufacturers, and competitive subrental prices. Our customers rent with us time after time because our quality-control process is second to none, so you can rest assured that your equipment will arrive in pristine condition and function perfectly. Our high-end solutions, at competitive subrental prices, allow you to maximize your budget without ever having to sacrifice quality.
The Rentex Inventory: Quality You Can Trust
Do you need to rent audio visual or computer equipment for a project or event? Choose from our huge inventory of show-quality equipment, all expertly maintained by our quality control teams. Rent from Rentex with full confidence, and get the maximum value for your rental dollar.