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LED Quality Control Technician – Secaucus, NJ
Do you want great benefits, great pay, training, and opportunity for advancement? Are you an AV person or have experience with repair and maintenance of LED tiles, OR good experience operating them? If that sounds like you, Rentex may be your next work home.
As an LED Technician, you will primarily be working in a Rentex warehouse on some occasions for on-site support. While in the warehouse, your daily routine will consist of working with operations staff to pull and stage LED orders, quality control, mild repairs, and overall organization of LED products as primary duties. You’ll also aid in reviewing LED quotes, logistics, coordinating equipment, schedules, and priorities. You’ll serve as a liaison among Account Managers, Operations, Customers, and Production Staff, ensuring successful LED order fulfillment and events. When assigned to an event, your on-site duties encompass supervision and instruction on proper equipment handling, general troubleshooting, load-in, and strike operations. You will be the first contact technical support and the liaison for a direct connection to high-level technical support when needed.
Duties and Responsibilities
· Warehouse Responsibilities
- Assist with QC of LED tiles, posters, processors, cable, and support systems to ensure optimal functionality before each show and other warehouse duties as assigned/needed.
- Assist in the warehouse to set up, test, and review the configuration of Rentex LED, support systems and LED poster equipment for LED orders.
- Assist Rentex Account Managers, Logistics staff, and Product Team in LED quote review, equipment logistics, and overall order coordination to ensure successful LED order fulfillment and event.
- Review and communicate necessary changes to the pull list of additional or substitute equipment required to meet client expectations.
- Collaborate with internal staff to resolve pre-production challenges.
Show Site Responsibilities
- Supervise handling and use of Rentex equipment at event load-in and strike, ensuring proper handling and storage of Rentex equipment. Document and communicate accordingly with internal staff to investigate and resolve issues related to missing, damaged, or inappropriate equipment.
- Supervise and provide technical support on the staging and building of Rentex LED video wall, ensuring it is structurally sound and visually appealing.
- Assist in troubleshooting challenges that may occur on-site with Rentex provided equipment.
- Collaborate with on-site production teams, Rentex Account Managers, and Customers to address any last-minute changes or requirements. Ensure that work quality, performance, and materials meet required schedules and expectations.
- Ensure reasonable security of all Rentex assets from damage, misuse, or possible theft.
- Adhere to all company policies, procedures, and business ethics codes.
- Maintain a professional and customer-focused attitude throughout all on-site interactions.
Minimum Qualifications
- High School Diploma or equivalent experience/education combination.
- Minimum 2+ years’ experience in audio/video, live events, corporate events, or show production.
- Comprehension of signal flow, video theory, video imaging, switchers, and scaling equipment.
- Strong knowledge of LED video wall technology, including troubleshooting and maintenance.
- Strong knowledge of Brompton and Novastar LED video wall processors.
- Ability to assemble, configure, program, monitor, and troubleshoot LED walls on-site without assistance.
- Ability to handle and manage data and power connections for the video wall effectively.
- Must be responsive, efficient, have excellent customer interaction skills, and exhibit a high level of professionalism.
- Excellent problem-solving skills and the ability to think critically in resolving technical issues.
- Must maintain a valid driver’s license with a clean driving record.
Preferred Qualifications
- 3+ years’ experience as an LED Video Wall Technician, preferably in a live production environment.
- Brompton, Novastar, Megapixel, or manufacturer certifications are a plus.
- Familiarity with staging and building LED video walls, both flown and ground-supported walls.
- Basic rigging, load balancing, and weight management related to event production.
- Familiarity with power distribution systems, cabling, and calculating power load management for audiovisual equipment.
At Rentex, Inc., we offer a competitive total compensation package including medical, dental, vision, and life insurance. Both short- and long-term disability. Paid time off, paid holidays, 401K and more! Rentex, Inc. is the largest audio visual and computer rental company in the U.S. With offices in 13 cities (and growing) the opportunities are vast.
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